Cut No-Show Rates in Half & Screen Patients Automatically

Automated appointment reminders combined with computer-assessed psychological test batteries — all in one cloud service, no hardware required.

50%
Reduction in no-show rate
10
Validated screening tests
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Billable per patient test
99.9%
Uptime SLA

Psychological Testing & Screening

Computer-assessed test batteries help diagnose and treat depression, anxiety, alcohol dependence, and opioid risk — in English and Spanish. Results appear in the patient note before the doctor enters the exam room.

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PHQ-9 – Depression Severity

9-question patient health questionnaire to diagnose and monitor depression severity in adults and adolescents.

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GAD-7 – Generalized Anxiety

Seven-item validated scale for generalized anxiety disorder, panic, social anxiety, and PTSD screening.

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AUDIT – Alcohol Use Disorder

WHO-developed test to identify hazardous, harmful, and dependent drinking patterns in primary care.

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Medicare Wellness Exam

Comprehensive questionnaire covering fall risk, anxiety, and general health — tailored to Medicare requirements.

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ORT – Opioid Risk Tool

Screens patients for risk of opioid misuse prior to initiating opioid therapy for pain management.

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More Tests Available

PHQ-15, SCL-90-R, OQ, STAI, Overeating — all with risk color-coded summary reports, English & Spanish.

Appointment Reminders That Work

Release staff from the tedious task of calling patients. Our Interactive Voice Response (IVR), SMS, and e-mail reminders engage patients before their visit — and immediately report confirmations and cancellations back to your practice.

Once a patient responds, an appointment confirmation or cancellation is sent to the practice along with a full report — no manual follow-up needed.

IVR Voice SMS Text E-mail Multi-provider Multi-location Cloud-based
Appointment Reminder Flow Diagram

📞 Reminder Types

  • New Visit
  • Follow-Up Appointment
  • Procedure Reminders
  • Discharge Follow-Up
  • Patient Satisfaction Surveys
  • Wellness & Preventive Reminders
  • Balance Reminders & Collections
  • Patient Outreach Campaigns

AAFP and USPSTF: Screen All Adults for Depression

The U.S. Preventive Services Task Force (USPSTF) recommends screening adults for depression in primary care settings, including pregnant and postpartum women. The AAFP mirrors this guidance. Memento makes compliance effortless with automated screening built directly into your patient workflow.

Full Service List

Psychological Screening

  • PHQ-9 Depression Severity Test
  • GAD-7 Generalized Anxiety Disorder
  • AUDIT Alcohol Abuse Dependence
  • Medicare Wellness Exam
  • ORT Opioid Risk Test
  • PHQ-15 Somatic Symptom Severity
  • State-Trait Anxiety Inventory (STAI)
  • Overeating Questionnaire
  • SCL-90-R System Checklist
  • Tests in English and Spanish
  • Risk color-coded summary reports
  • Seamless EHR/EMR integration

Appointment Reminders

  • IVR with immediate feedback to practice
  • SMS and E-mail reminders
  • Intelligent preference selection
  • Text-to-speech & recorded messages
  • Multi-template, multi-provider, multi-location
  • Scalable: solo practice to large hospital
  • 99.9% availability SLA, 24×7 monitoring
  • Cloud service — no hardware required
  • Flat per-provider predictable billing
  • Patient & Family Engagement
  • Patient Satisfaction Surveys
  • Balance reminders & collections

Who Uses Memento?

Family Medicine Pediatrics Internal Medicine Cardiology Pain Management Surgery Neurology Dermatology Sleep Studies Physical Therapy Psychiatry Ambulatory Surgical Centers Hospitals

See It in Action

Memento Appointment Reminders Video ▶

Memento Appointment Reminders — cut no-show rate in half and release staff from tedious tasks.